BillBatch logo

BillBatch Privacy Policy

At BillBatch, accessible from https://billbatch.com, we value your privacy and are committed to protecting your personal information. We adhere to the requirements of the General Data Protection Regulation (GDPR) and take the necessary steps to protect the data of our European users.

1. Information We Collect

BillBatch collects the following types of information:

  • Account Information: Your email address and any other necessary details to register and manage your account.
  • PayPal API Credentials: The client ID and secret that you provide to securely connect your PayPal account. BillBatch uses these solely to access transaction data via the PayPal Transactions API and does not store any additional sensitive PayPal information. Additionally, the client secret is encrypted before storage, ensuring safety.
  • Transaction Data: Metadata and details retrieved from your PayPal transactions, which are used to generate PDF invoices.
  • Usage and Technical Data: This includes information such as IP addresses, browser type, device information, and cookie data. We use services like Cloudflare to improve security and performance. Cloudflare processes certain technical data (e.g., IP addresses) as part of their CDN and DDoS protection services. We have entered into a Data Processing Addendum (DPA) with Cloudflare to ensure compliance with GDPR.

2. How We Use Your Information

BillBatch uses your data to:

  • Provide and enhance the PDF invoice generation service.
  • Securely connect to the PayPal Transactions API using your provided credentials.
  • Facilitate and manage your account activity.
  • Send service-related notifications, such as updates on invoice generation and account activity.
  • Improve security and optimize performance through third-party services like Cloudflare.

3. Data Sharing

We do not sell or share your personal information with third parties except in the following circumstances:

  • To comply with legal obligations.
  • With trusted third-party service providers essential for delivering our services, such as PayPal, Stripe, and Cloudflare. In doing so, we ensure that appropriate safeguards are in place, including Data Processing Agreements (DPAs), to protect your data in accordance with GDPR.

4. Payment Information

All payment-related transactions are processed securely through third-party platforms such as PayPal or Stripe. BillBatch does not store sensitive payment information (e.g., credit card details). For further details, please refer to the privacy policies of the respective payment platforms, such as the PayPal Privacy Policy or the Stripe Privacy Policy.

5. Data Security

BillBatch implements appropriate technical and organizational measures to secure your data and prevent unauthorized access or misuse. However, please note that no system can guarantee 100% security. By using our service, you acknowledge and accept this inherent risk.

6. Cookies and Tracking

BillBatch uses cookies and similar technologies to enhance your user experience. These cookies are primarily used to maintain session states and streamline interactions. You may disable cookies in your browser settings; however, please be aware that this may limit some features of our service.

Some cookies are essential for the operation of our service (e.g., session cookies and those used by Cloudflare for security purposes) and do not require your consent. For non-essential cookies (such as those used for analytics), we will obtain your consent as required by GDPR.

7. Data Processing Agreement (DPA) with Cloudflare

BillBatch uses Cloudflare for security, content delivery, and DDoS protection. By using our service, you acknowledge and agree that:

  • You have the full legal authority to bind your organization to Cloudflare’s Data Processing Addendum (DPA).
  • You have read, understood, and agree to the terms of the Cloudflare DPA on behalf of your organization.
  • If you do not have the legal authority to bind your organization, you must not use our service.

For further details, please review the Cloudflare DPA on their website.

8. Your Rights

As a user, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing (where applicable).
  • File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at: support@billbatch.com.

9. Data Retention

We retain your data only as long as necessary to provide our services or to comply with legal obligations. Once your data is no longer required, it will be securely deleted.

10. International Data Transfers

Some of your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses or binding corporate rules, to protect your personal data in accordance with GDPR.

11. Changes to the Privacy Policy

BillBatch reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates may be communicated to you via email or through notifications on our platform.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@billbatch.com

Last updated: February 24, 2025